Refund policy
At MABrother, customer satisfaction is at the core of our brand. If you are not fully satisfied with your purchase, we are committed to providing a simple and transparent return process.
Returns
- Returns are accepted within 14 days of delivery.
- Products must be unused, unworn, and returned in their original condition with all tags and packaging intact.
- Customized or personalized items are not eligible for returns unless received damaged or defective.
Refunds
- Once your return is received and inspected, you will be notified regarding the approval status of your refund.
- Approved refunds will be processed to the original payment method within 5–10 business days.
- Original shipping charges are non-refundable unless the return is due to an incorrect or defective item.
Exchanges
- Exchanges are available for damaged, defective, or incorrect products only.
- Exchange requests must be submitted within 7 days of receiving the order.
Return Shipping
Customers are responsible for return shipping costs unless the item received was incorrect or damaged upon arrival.
Contact Information
Email: Info@mabrother.com
Address: 175 Greenwich St, New York, NY 10007, United States